For products coming in from outside of the US that are cleared for service, the Customer is responsible for all brokerage fees, duties, and taxes associated with the service and shipment of the product. If you live outside of the United States, please contact our product support staff before sending in any product for repair to ensure we are able to repair and send your product back to you. Products Purchased from : Horizon provides service for proprietary and exclusive-brand products purchased from this website by consumers in the United States.
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Horizon Hobby, LLC (Horizon) services the following brands: ARRMA, Axial, AquaCraft, Blade, Coverite, Dromida, Duratrax, Dynamite, E-flite, Evolution, ECX, Flite Zone, Force RC, Great Planes, Hangar 9, HobbyZone, Kinexsis, Losi, Onyx, ParkZone, Pro Boat, RealFlight, Revolution, Rise, Saito*, Spektrum, Tactic, Team Losi Racing, Trakpower, Tower, Top Flite, Zenoah*, BeastX*, FMS*, Predator*, RocHobby*, OS Engines*, DLE*, Vaterra, Zenoah, and ZP. USPS Informed Delivery: Horizon Hobby, LLC Service Terms & Conditions (Subject to Change Without Notice) To sign up for notifications of package delivery, sign up for services from our Shipping partners:
We are not responsible for damage or theft occurring once the package has been delivered. Horizon Hobby is responsible for the safe picking, packaging, and shipping of your merchandise to your delivery address. The turnaround time provided is an estimate based on the incoming repair volume and is subject to change without notice. *Turnaround time is initiated when the product is checked in by Horizon Hobby. Other Product Service (Non-Engine, Non-Radio)
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